Need to disable activation lock on an iphone or ipad? here are the 3 apple

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Hadrian/ShutterstockThe Activation Lock makes iPhones less attractive khổng lồ thieves. When you mix up an iPhone, it’s associated with your iCloud ID. Even if someone steals it, they can’t mix it up and use it unless you remove the Activation Loông chồng.

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Unfortunately, criminals aren’t the only people frustrated by Activation Loông xã. If you buy a used iPhone & don’t realize it’s locked, for example, you might over up locked out of your new phone. Here’s how khổng lồ bypass it.


What Is Activation Lock?

When you first activate your iPhone, Apple makes a note of the device’s unique identifier and your Apple ID. It then ties your iPhone’s unique identifier to your Apple ID. This is lớn prevent any other Apple IDs from using the device. Without the username và password combination for your Apple ID, your iPhone cannot be rephối và used by another person.

You likely won’t notice the presence of Activation Lochồng until you remix your iPhone or install a major iOS upgrade. At that point, you have to sign in with your Apple ID khổng lồ verify your identity & activate the device.

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This security feature is closely tied khổng lồ another called Find My iPhone, which helps you locate a missing device. If you enable Find My iPhone on your device, you also enable Activation Lochồng. By mặc định, both are enabled on all iPhones & should remain so.


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If you want lớn see if Find My iPhone (và Activation Lock) is enabled, head khổng lồ Settings > > iCloud > Find My iPhone, or log in lớn icloud.com/find to lớn see your device’s current location.

While people most often encounter issues with Activation Loông chồng on used iPhones, the feature is also on iPads and Apple Watch. Just lượt thích it does on iPhones, Activation Lochồng locks an ipad or Apple Watch khổng lồ the Apple ID used lớn mix it up.

How to lớn Recover Your Apple ID Password

To activate an iPhone, you simply log in with your Apple ID. You vì chưng have to lớn know your email & password. If you use two-factor authentication, you can tap “Unlock with Passcode,” & then type the single-use numeric code Apple sends you instead.

If you don’t know your Apple ID gmail address, you can look it up on Apple’s iForgot trang web. If you’re unsure what your password is, or you want khổng lồ remix it, you can also bởi so on iForgot. In addition to activating your device, you also need your Apple credentials lớn phối up the App Store, FaceTime calls, và iMessage.

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If you can’t rephối your Apple ID password or recover your gmail address, call Apple Support. If you’re in the U.S., the phone number is 1-800-APL-CARE. And you don’t have sầu lớn have sầu an Apple Care plan khổng lồ hotline.

Ask Apple to lớn Remove Activation Lock for You

If you still can’t activate your iPhone, there’s one more thing you can try. Apple will remove Activation Loông xã from a device for which you have a valid proof of purchase. You can vị this in one of two ways:

Make an appointment at your local Apple Store. Take your device, your proof of purchase, & your best smile.hotline Apple Support and explain the situation. Ask the rep lớn remove Activation Lochồng from your device remotely.
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We called our local Apple Store, and both these options were explained khổng lồ us. The representative sầu told us the removal of Activation Loông chồng from devices (both in-store & over the phone) usually “falls within the sphere of our không lấy phí services,” so, you shouldn’t need Apple Care for either.

We completely underst& wanting that activation loông chồng khổng lồ be removed. This article explains how lớn turn off iPhone Activation Loông chồng, and also provides link if you need lớn get that Apple ID password remix. https://t.co/pcocuadEzH

— Apple Support (
AppleSupport) May 23, 2018

The rep will warn you that there’s a good chance your iPhone will be erased during this process. The support staff we spoke lớn said not all iPhones end up erased, but you bởi have sầu to lớn sign a waiver for any work Apple performs.

This is just one reason why you should always have an iPhone backup.

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Avoid Activation Lock When Buying a Used iPhone

One of the biggest drawbacks of Activation Loông chồng is how it affects second-hvà sales. Many people don’t realize their devices are locked to lớn their Apple IDs when they sell them. Likewise, many buyers are unaware of it when they purchase a second-hvà iPhone.

If you buy an iPhone through a service like eBay, you should be covered by buyer protection for anything you cannot use. Unfortunately, this protection doesn’t extend to face-to-face transactions. Here are some ways you can avoid buying a device you can’t activate:

When you turn on the iPhone, you should see the “Hello” phối up screen inviting you khổng lồ “Set up your iPhone” for the first time. This means it’s activated and not locked lớn another Apple ID.If the device asks for a passcode, it hasn’t been erased. Ask the seller to lớn go lớn Settings > General > Remix > Erase All Content và Settings và erase the device. After this is done, the “Set up your iPhone” screen should appear.If the device asks for an Apple ID and password, it’s locked and worthless to lớn you in its current state. Ask the seller to log in with his Apple ID & password to lớn activate the device. He’ll also need to go to Settings > General > Rephối > Erase All Content and Settings to erase the device. Again, if this was done, you’ll see the “Set up your iPhone” screen.

If the seller refuses to vày any of the above, walk away from the sale. After you’re satisfied the device is unlocked (và that it works), proceed with the sale.


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Be extra careful if you decide lớn purchase a second-hand iPhone over the internet—particularly from classified sites, lượt thích Facebook Marketplace, Kijiji, & GumTree. These websites offer little to lớn no buyer protection, so you’re far more likely to lớn get stuông xã with an expensive sầu paperweight.

Ask a Seller lớn Disable Activation Lochồng Remotely

If you already purchased an iPhone that’s locked, all hope is not lost! In a perfect world, the seller merely forgot to lớn disable it or didn’t realize the feature existed in the first place. Luckily, the seller can remove the device from her tài khoản remotely.

You have sầu to lớn communicate with the seller for this to work, so don’t burn your bridges too soon if you feel like you were scammed. To untangle the device from the previous owner’s Apple ID, the seller needs to lớn complete the following steps:

Clichồng “All Devices,” và then select the relevant iPhone.If “Remove from Account” is available, she should select it;Otherwise, she can click “Erase iPhone,” & then “Remove from Account.”

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The iPhone in question should no longer be locked lớn an Apple ID. You might have sầu to lớn restart the device before you see any changes.

Third-Party Services That Offer khổng lồ Unloông chồng Your Device

Many third-buổi tiệc nhỏ services will unlock your device for a fee. However, some do so to exploit vulnerabilities in Apple’s software, & others are used by law enforcement. None of them are official, và there’s no guarantee they’ll work.

Some “divorce” your device from Apple lớn circumvent Activation Loông xã. This allows you lớn access the iPhone, but Apple will likely blacklist it. This means it won’t receive any future iOS updates, nor will you be able lớn use iMessage, make calls over FaceTime, or download apps from the App Store.

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The only legitimate and trustworthy methods khổng lồ unlochồng your iPhone are those we covered above.

Selling Your Old iPhone? Disable Activation Lock

Before you sell your iPhone, you should vị two things: disable Activation Lock và erase the device baông xã khổng lồ factory settings. The first ensures the seller can use your device, & the second keeps your data private.

Follow these steps to lớn disable Activation Lock:

In Settings, tap your name at the top of the danh sách.Tap “iCloud,” & then tap “Find My iPhone.”Toggle off “Find My iPhone,” and then type your Apple ID password.

You can now follow these steps to lớn remix your device:

Go to Settings > General > Remix.Tap “Erase all Content và Settings,” confirm your decision, and then wait for the procedure khổng lồ complete.

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When you see the “Hello” screen that says, “Set up your iPhone,” you can sell your device.


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Tyên ổn BrookesTim Brookes is a công nghệ writer with more than a decade of experience. He"s invested in the Apple ecosystem, with experience covering Macs, iPhones, & iPads for publications lượt thích Zapier and MakeUseOf. Read Full Bio »

Chuyên mục: BLog